Click on a Feature to see its description.
911 Dialing
FTS provides Basic 911 coverage nationwide and E911 where available.
FTS must know the physical location of your FTS telephone adapter. If this
information is not accurately on record, emergency services will not be
able to locate you if you are unable to speak your address or are disconnected.
911 service may be disrupted by power outages or outages of your Internet
service. Review the "Emergency Services 911 Dialing" section in the Terms
of Service for more info about 911 Dialing.
Voicemail
With FTS, you can control your Voicemail via your phone or our account
management portal.
Caller ID
FTS Caller ID enables the phone number of the calling party to be displayed
on your phone.
Call Waiting
FTS Call Waiting works just like the call waiting feature available with
a traditional telephone service, but with FTS you don't pay extra for it.
Call Forwarding
Use FTS's online account management portal to quickly configure Call
Forwarding to an alternate number.
Call Hunt
Rings lines in sequence
On the go - FTS will find you! Call Hunt is ideal for anyone with multiple
FTS lines. FTS Call Hunt rings FTS lines in sequence when your main
FTS line is busy.
If you have multiple lines, then you can't afford
not
to have FTS service with Call Hunt. Let's say one of your customers is in
a bind and needs to place an order immediately, but your main line is busy.
With Call Hunt, your customer's call will continue to ring your other FTS
lines until the call is answered. How's that for customer service! Now,
instead of sending that call to voicemail, you can provide the personal
service that your customers rely on.
If your business is really busy and none of your lines are available (maybe
you should think about adding an additional line),
then the call will be answered by the FTS Voicemail Plus system.
In short, Call Hunt lets you control, when, where and how your calls are
answered, and it's available at no extra charge!
Three Way Calling
With Three Way Calling, you will be able to connect with two other parties
at the same time.
Free In-Network Calls
Calls within the FTS network are always free. This includes domestic
and international calls.
FTS Mobility
Now you can take your phone service with you when you travel. Simply
pack your telephone adapter. As long as your have access to a broadband
Internet connection, you can still make and receive calls on your FTS number.
Note that some International locations require adapters to support U.S.
power supply and telephone cable standards.
Add a Second Line
FTS telephone adaptors support two lines. Just select "Add a second line"
during the order process and you will be prompted to choose a rate plan
for that line.
Area Code Selection
With FTS, you are free to select a number in your local calling area
or anywhere else in the country.
Call Return
FTS Call Return enables you to dial *69 to automatically return the last
incoming call. While there is no additional charge for this feature, any
outgoing minutes used to return a call count towards your plan (does not
apply to callers with Unlimited plan).
Caller ID Block
Caller ID Block, also known as *67, allows you to block your identity
when making a phone call. This feature can be activated from your phone
or through your online account management portal.
International Call Blocking
FTS enables you to easily block and unblock international calling. The
feature is configurable via FTS's online account management portal.
Directory Assistance Blocking
Use this feature to prevent Directory Assistance calls from your FTS
phone.
Do Not Disturb
Do Not Disturb allows you to send callers right to voicemail even before
the first ring.
Speed Dial
Speed dial allows you to store up to 100 of the phone numbers you call
most often, and then retrieve those numbers with a 2 digit combination.
2 digit speed dialing works for International numbers too. This feature
is controlled through the FTS online account management portal.
Online Account Management
The FTS account management portal allows you to manage your account,
configure services, and even view received calls, missed calls and dialed
calls.
411 Directory assistance
$1.99 per call
Virtual numbers
Virtual Numbers are numbers that ring to your primary line. Since you
select the area code, Virtual Numbers are a great way to provide friends,
family, business colleagues or customers with a local number where they
can reach you. Whether you have a son across the state in college or a customer
on the opposite coast, Virtual Numbers make it seem as if you are right
next door for only $5.
1-800 Toll Free Numbers
Toll-free number service, offered in conjunction with our voice and fax plans, allows callers to phone you for no charge regardless of their location inside the US or your location worldwide.
